Return and exchange


Remember! To make a return or exchange, keep the receipt, which is located under the shipping label.



If you wish to make a return, send the package to the address:

Bandwatch.pl, ul. Wojska Polskiego 6, 95-015 Głowno, tel. mobile 665-624-578

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In case of an exchange, the return package is shipped for free.




Print, fill out, and include in the package:

Return/Exchange/Complaint Form


If the product does not meet your expectations or has a manufacturing defect, you have the right to return or exchange it within 14 days of receiving the package!

Important! What you need to remember when returning the product:

1. The product must have its original tag.

2. It must not show signs of use, such as creams, perfumes, makeup marks, or pilling.

We refund the money within a maximum of 14 business days from the date the package is received. The exchange of goods for another takes a maximum of 7 days.